Our Mission Statement
To provide Reliable, Safe and Secure patient transport
To provide Reliable, Safe and Secure patient transport
Delivering safe and secure transport for our service users – A continued focus on our core values. -
A Focus on People Everyone is listened to, respected and well supported
Delivering Quality – We listen, learn and improve
System Partnership – We contribute to sustainable and collective solutions and provide leadership in developing integrated solutions in safe and secure care
Better learning from incidents and what we do
Creating a better system to identify and share risks and act in response.
Listening to our patients, clients and acting on their feedback
Keeping people safe across the whole patient journey
Developing smarter dispatch and response processes
Making sure we have the right resources in the right place to meet service user needs.
Ensuring our fleet and estates are right and fit for purpose.
Changing how we listen to and engage with you to improve how we work together.
Ensuring we have the right channels to raise concerns including giving feedback and respond effectively.
Demonstrating our values everyday
Engaging in safe recruitment processes to ensure the safety of of userers, making sure their needs are met at all times.
Supporting and focusing on our local communities on frontline care including jobs and opportunities for young people.
Growing our plans within the wider communities to support improved user pathways, reduce incidents and develop new partners.
To create equal opportunities through a diverse workforce
Developing a long-term plan to deliver sustainable quality, safe and secure care.
Progressing our plans to reduce the carbon footprint.
